1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember your preferences and understand how you use the site. We also use similar technologies such as local storage, pixels and tags, which we refer to together as “cookies” in this policy.
2. Why we use cookies
We use cookies to:
- keep the Platform working and secure;
- keep you logged in and remember your basket and checkout details;
- remember your settings and preferences;
- understand how visitors use the Platform so we can improve it; and
- measure the performance of our content and, where you consent, our marketing.
3. Types of cookies we use
Strictly necessary cookies. These are essential for the Platform to function — for example, to log you in, keep your session secure, process a purchase and remember items in your basket. The Platform cannot work properly without them, so they do not require consent.
Functional cookies. These remember choices you make, such as your language, region or saved details, to give you a more personalised experience.
Performance and analytics cookies. These help us understand how visitors interact with the Platform — which pages are visited, how long people stay and whether they encounter errors. We use this to improve the service. These are only set where you have given consent.
Marketing and advertising cookies. Where used, these help us and our partners show you relevant offers and measure the effectiveness of campaigns. These are only set where you have given consent.
4. Third-party cookies
Some cookies are set by third parties that provide services on our behalf, such as analytics providers and payment processors. These third parties may process limited data in accordance with their own privacy and cookie policies. We do not control these cookies, and we recommend reviewing the relevant third party’s policy for more information.
5. Your consent and managing cookies
When you first visit the Platform, we ask for your consent to non-essential cookies through a cookie banner. You can accept or reject non-essential cookies and change your preferences at any time.
You can also control cookies through your browser settings. Most browsers let you:
- see what cookies are stored and delete them individually;
- block third-party cookies;
- block cookies from particular sites;
- block all cookies; and
- delete all cookies when you close your browser.
Please note that blocking some cookies, particularly strictly necessary ones, may affect how the Platform works and may prevent you from completing a purchase.
For guidance on managing cookies in common browsers, see the help pages for Chrome, Safari, Firefox, Edge or your mobile device.
6. Changes to this policy
We may update this Cookies Policy from time to time to reflect changes in the cookies we use or for legal reasons. The “Last updated” date at the top shows when it was last revised.
7. Contact us
If you have questions about our use of cookies, please contact us:
- ITEMIX TECH LTD — 128 City Road, London, EC1V 2NX, United Kingdom
- Email: support@itemix.co